Detailed Description
Definition at line 918 of file app_queue.c.
Field Documentation
| struct ast_string_field_mgr __field_mgr |
Definition at line 958 of file app_queue.c.
Queue name
Music on Hold class
Announcement to play when call is answered
Exit context
Macro to run upon member connection
Gosub to run upon member connection
Default rule to use if none specified in call to Queue()
Sound file: "Your call is now first in line" (def. queue-youarenext)
Sound file: "There are currently" (def. queue-thereare)
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Sound file: "Currently there are more than" (def. queue-quantity1)
Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Sound file: "minutes." (def. queue-minutes)
Sound file: "minute." (def. queue-minute)
Sound file: "seconds." (def. queue-seconds)
Sound file: "Thank you for your patience." (def. queue-thankyou)
Sound file: Custom announce for caller, no default
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 958 of file app_queue.c.
| const ast_string_field announce |
Definition at line 958 of file app_queue.c.
Referenced by join_queue().
How often to announce their position
Definition at line 980 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), and wait_our_turn().
| unsigned int announceholdtime |
Definition at line 970 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| unsigned int announceposition |
Definition at line 971 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), queues_data_provider_get_helper(), and say_position().
How many positions we announce?
Definition at line 979 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int autofill |
Ignore the head call status and ring an available agent
Definition at line 1008 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
| int autopause |
Auto pause queue members if they fail to answer
Definition at line 1002 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
| int callsabandoned |
Number of queue calls abandoned
Definition at line 989 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
| int callscompleted |
Number of queue calls completed
Definition at line 988 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 991 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
| const ast_string_field context |
Definition at line 958 of file app_queue.c.
Referenced by join_queue().
| int count |
How many entries
Definition at line 994 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
| unsigned int dead |
Definition at line 961 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
| const ast_string_field defaultrule |
Definition at line 958 of file app_queue.c.
Referenced by copy_rules().
| unsigned int eventwhencalled |
Definition at line 962 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
| struct penalty_rule* first |
Definition at line 1019 of file app_queue.c.
| unsigned int found |
Definition at line 975 of file app_queue.c.
Referenced by extension_state_cb(), handle_statechange(), init_queue(), mark_dead_and_unfound(), and reload_single_queue().
Head of the list of callers
Definition at line 1017 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), manager_queues_summary(), and queues_data_provider_get_helper().
| int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 986 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
Definition at line 977 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
| struct penalty_rule* last |
Definition at line 1019 of file app_queue.c.
Definition at line 978 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
| struct { ... } list |
Next call queue
| unsigned int maskmemberstatus |
Definition at line 973 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
| int maxlen |
Max number of entries
Definition at line 995 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
| int membercount |
Number of members _logged in_.
- Note:
- There will be members in the members container that are not logged in, so this can not simply be replaced with ao2_container_count().
Definition at line 1016 of file app_queue.c.
Referenced by add_to_queue(), calc_metric(), find_queue_by_name_rt(), free_members(), kill_dead_members(), queue_exec(), queue_function_qac(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), and update_realtime_members().
| int memberdelay |
Seconds to delay connecting member to caller
Definition at line 1007 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field membergosub |
Definition at line 958 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field membermacro |
Definition at line 958 of file app_queue.c.
Referenced by try_calling().
| struct ao2_container* members |
Head of the list of members
Definition at line 1010 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), extension_state_cb(), find_queue_by_name_rt(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), num_available_members(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuememberlist(), queues_data_provider_get_helper(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
The minimum number of seconds between position announcements (def. 15)
Definition at line 981 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| const ast_string_field moh |
Definition at line 958 of file app_queue.c.
Referenced by join_queue().
| char monfmt[8] |
Format to use when recording calls
Definition at line 992 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 993 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field name |
Definition at line 958 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), clear_stats(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), get_member_penalty(), join_queue(), kill_dead_queues(), leave_queue(), load_realtime_queue(), manager_queues_status(), manager_queues_summary(), mark_dead_and_unfound(), queue_cmp_cb(), queue_exec(), queue_function_queuememberlist(), queue_function_queuewaitingcount(), queue_function_var(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), queues_data_provider_get(), record_abandoned(), reload_queue_members(), reload_single_queue(), remove_from_queue(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty(), set_queue_variables(), try_calling(), update_realtime_members(), wait_for_answer(), and wait_our_turn().
| struct call_queue* next |
Definition at line 1018 of file app_queue.c.
The number of periodic announcements configured
Definition at line 983 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
Disregard penalty when queue has fewer than this many members
Definition at line 997 of file app_queue.c.
Referenced by calc_metric(), init_queue(), and queue_set_param().
How often to play periodic announcement
Definition at line 982 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), and wait_our_turn().
Definition at line 958 of file app_queue.c.
Referenced by say_position().
Definition at line 958 of file app_queue.c.
Referenced by say_position().
Are periodic announcments randomly chosen
Definition at line 984 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
| unsigned int realtime |
Definition at line 974 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), mark_dead_and_unfound(), and queues_data_provider_get().
| unsigned int relativeperiodicannounce |
Definition at line 976 of file app_queue.c.
Referenced by queue_set_param(), and say_periodic_announcement().
| unsigned int reportholdtime |
Definition at line 967 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int retry |
Retry calling everyone after this amount of time
Definition at line 999 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
| unsigned int ringinuse |
Definition at line 963 of file app_queue.c.
Referenced by init_queue(), num_available_members(), queue_set_param(), and ring_entry().
| int roundingseconds |
How many seconds do we round to?
Definition at line 985 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int rrpos |
Round Robin - position
Definition at line 1006 of file app_queue.c.
Referenced by calc_metric(), ring_entry(), and store_next_rr().
| struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
| int servicelevel |
seconds setting for servicelevel
Definition at line 990 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
| unsigned int setinterfacevar |
Definition at line 964 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueueentryvar |
Definition at line 966 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueuevar |
Definition at line 965 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
Definition at line 958 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field sound_calls |
Definition at line 958 of file app_queue.c.
Referenced by say_position().
Definition at line 958 of file app_queue.c.
Referenced by say_position().
| const ast_string_field sound_minute |
Definition at line 958 of file app_queue.c.
Referenced by say_position().
Definition at line 958 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_next |
Definition at line 958 of file app_queue.c.
Referenced by say_position().
| struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] |
Sound files: Custom announce, no default
Definition at line 960 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
Definition at line 958 of file app_queue.c.
Referenced by try_calling().
Definition at line 958 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_thanks |
Definition at line 958 of file app_queue.c.
Referenced by say_position().
Definition at line 958 of file app_queue.c.
Referenced by say_position().
| int strategy |
Definition at line 972 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), queues_data_provider_get_helper(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
| int talktime |
Current avg talktime, based on the same exponential average
Definition at line 987 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
| int timeout |
How long to wait for an answer
Definition at line 1000 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 1003 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int timeoutrestart |
Definition at line 969 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
| int weight |
Respective weight
Definition at line 1001 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), load_realtime_queue(), manager_queues_status(), queue_set_param(), and reload_single_queue().
| unsigned int wrapped |
Definition at line 968 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
| int wrapuptime |
Wrapup Time
Definition at line 996 of file app_queue.c.
Referenced by get_member_status(), init_queue(), queue_function_qac(), queue_set_param(), and ring_entry().
The documentation for this struct was generated from the following file:
