call_queue Struct Reference
Detailed Description
Definition at line 436 of file app_queue.c.
Field Documentation
struct ast_string_field_mgr __field_mgr [read] |
Definition at line 476 of file app_queue.c.
struct ast_string_field_pool* __field_mgr_pool [read] |
Queue name
Music on Hold class
Announcement to play when call is answered
Exit context
Macro to run upon member connection
Gosub to run upon member connection
Default rule to use if none specified in call to Queue()
Sound file: "Your call is now first in line" (def. queue-youarenext)
Sound file: "There are currently" (def. queue-thereare)
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Sound file: "Currently there are more than" (def. queue-quantity1)
Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Sound file: "minutes." (def. queue-minutes)
Sound file: "minute." (def. queue-minute)
Sound file: "seconds." (def. queue-seconds)
Sound file: "Thank you for your patience." (def. queue-thankyou)
Sound file: Custom announce for caller, no default
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 476 of file app_queue.c.
| const ast_string_field announce |
Definition at line 476 of file app_queue.c.
Referenced by join_queue().
How often to announce their position
Definition at line 497 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), and wait_our_turn().
| unsigned int announceholdtime |
Definition at line 490 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| unsigned int announceposition |
Definition at line 491 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
How many positions we announce?
Definition at line 496 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int autofill |
Ignore the head call status and ring an available agent
Definition at line 523 of file app_queue.c.
Referenced by init_queue(), num_available_members(), and queue_set_param().
| int autopause |
Auto pause queue members if they fail to answer
Definition at line 517 of file app_queue.c.
Referenced by queue_set_param(), and rna().
| int callsabandoned |
Number of queue calls abandoned
Definition at line 505 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
| int callscompleted |
Number of queue calls completed
Definition at line 504 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 507 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
| const ast_string_field context |
Definition at line 476 of file app_queue.c.
Referenced by join_queue().
| int count |
How many entries
Definition at line 510 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
| unsigned int dead |
Definition at line 479 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), leave_queue(), and reload_queues().
| const ast_string_field defaultrule |
Definition at line 476 of file app_queue.c.
Referenced by join_queue().
| unsigned int eventwhencalled |
Definition at line 481 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
struct penalty_rule* first [read] |
Definition at line 534 of file app_queue.c.
| unsigned int found |
Definition at line 495 of file app_queue.c.
Referenced by init_queue(), and reload_queues().
Head of the list of callers
Definition at line 532 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), and manager_queues_summary().
| int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 503 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
| unsigned int joinempty |
Definition at line 480 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
struct penalty_rule* last [read] |
Definition at line 534 of file app_queue.c.
| unsigned int leavewhenempty |
Definition at line 482 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
| struct { ... } list |
Next call queue
| unsigned int maskmemberstatus |
Definition at line 493 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and update_status().
| int maxlen |
Max number of entries
Definition at line 511 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
| int membercount |
Number of members _logged in_.
- Note:
- There will be members in the members container that are not logged in, so this can not simply be replaced with ao2_container_count().
Definition at line 531 of file app_queue.c.
Referenced by add_to_queue(), find_queue_by_name_rt(), free_members(), init_queue(), queue_exec(), queue_function_qac(), reload_queues(), remove_from_queue(), rt_handle_member_record(), try_calling(), and update_realtime_members().
| int memberdelay |
Seconds to delay connecting member to caller
Definition at line 522 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field membergosub |
Definition at line 476 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field membermacro |
Definition at line 476 of file app_queue.c.
Referenced by try_calling().
struct ao2_container* members [read] |
Head of the list of members
Definition at line 525 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), find_queue_by_name_rt(), free_members(), get_member_status(), init_queue(), interface_exists(), interface_exists_global(), manager_queues_status(), manager_queues_summary(), num_available_members(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuememberlist(), reload_queues(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), update_realtime_members(), and update_status().
The minimum number of seconds between position announcements (def. 15)
Definition at line 498 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| const ast_string_field moh |
Definition at line 476 of file app_queue.c.
Referenced by join_queue().
| char monfmt[8] |
Format to use when recording calls
Definition at line 508 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 509 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field name |
Definition at line 476 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), join_queue(), leave_queue(), load_realtime_queue(), manager_queues_status(), manager_queues_summary(), queue_cmp_cb(), queue_exec(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), record_abandoned(), reload_queue_members(), reload_queues(), remove_from_queue(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty(), set_queue_variables(), try_calling(), update_realtime_members(), update_status(), wait_for_answer(), and wait_our_turn().
struct call_queue* next [read] |
Definition at line 533 of file app_queue.c.
The number of periodic announcements configured
Definition at line 500 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
How often to play periodic announcement
Definition at line 499 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), and wait_our_turn().
Definition at line 476 of file app_queue.c.
Referenced by say_position().
Definition at line 476 of file app_queue.c.
Referenced by say_position().
Are periodic announcments randomly chosen
Definition at line 501 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
| unsigned int realtime |
Definition at line 494 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), and reload_queues().
| unsigned int reportholdtime |
Definition at line 487 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int retry |
Retry calling everyone after this amount of time
Definition at line 514 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
| unsigned int ringinuse |
Definition at line 483 of file app_queue.c.
Referenced by init_queue(), num_available_members(), queue_set_param(), and ring_entry().
| int roundingseconds |
How many seconds do we round to?
Definition at line 502 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int rrpos |
Round Robin - position
Definition at line 521 of file app_queue.c.
Referenced by calc_metric(), ring_entry(), and store_next_rr().
| struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
| int servicelevel |
seconds setting for servicelevel
Definition at line 506 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
| unsigned int setinterfacevar |
Definition at line 484 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueueentryvar |
Definition at line 486 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueuevar |
Definition at line 485 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
Definition at line 476 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field sound_calls |
Definition at line 476 of file app_queue.c.
Referenced by say_position().
Definition at line 476 of file app_queue.c.
Referenced by say_position().
| const ast_string_field sound_minute |
Definition at line 476 of file app_queue.c.
Referenced by say_position(), and try_calling().
Definition at line 476 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_next |
Definition at line 476 of file app_queue.c.
Referenced by say_position().
struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] [read] |
Sound files: Custom announce, no default
Definition at line 478 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
Definition at line 476 of file app_queue.c.
Referenced by try_calling().
Definition at line 476 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_thanks |
Definition at line 476 of file app_queue.c.
Referenced by say_position().
Definition at line 476 of file app_queue.c.
Referenced by say_position().
| int strategy |
Definition at line 492 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), reload_queues(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
| int timeout |
How long to wait for an answer
Definition at line 515 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 518 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int timeoutrestart |
Definition at line 489 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
| int weight |
Respective weight
Definition at line 516 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), manager_queues_status(), and queue_set_param().
| unsigned int wrapped |
Definition at line 488 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
| int wrapuptime |
Wrapup Time
Definition at line 512 of file app_queue.c.
Referenced by clear_queue(), init_queue(), queue_set_param(), and ring_entry().
The documentation for this struct was generated from the following file:
